Designing for the Decision, Not the Display - How AI Products Earn Trust Under Uncertainty
09 Jun16:30 – 17:00 UTCStage: Main StageTalk
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Every AI product makes a choice about where uncertainty lives, in the interface, or in the user. When teams design for display rather than decision, they transfer that uncertainty to the people who can least afford it. This talk is about how to absorb uncertainty through design, and why that is how AI products earn trust at scale.
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